2018-2019 Presidents Award

Comfort Plus Services – 2018 and 2019 Carrier Presidents Award Winner


Comfort Plus Services has years of experience providing installation and repair of heating and air conditioning systems as well as indoor air quality (IAQ) solutions for all of the Delmarva Peninsula. We are a Carrier® Factory Authorized Dealer and trained service company for heating and cooling equipment.

Mission Statement:

Always be the Trusted Professional in the eyes of the customer, your co-worker, and the company. It’s okay to have fun at work.

Purpose:

Be the “Trusted Source for HVAC” in the Communities we Serve!

Skilled, NATE-Certified Technicians

Our team provides quality customer service and strives to be fair, honest, and upfront in everything we do including our hiring process. In addition to the standard HVAC technical training a majority of our technicians are also NATE-certified and have passed extensive exams to prove their technical skills. During employment, our technicians are required to attend over 40 hours of training per year to maintain their skills and knowledge, ensuring our customers are receiving top-notch service.

Training

Every Tuesday early in the morning these guys get together for an hour of training and learning so they can provide the best installation of your new HVAC System. William Bratten uses his twenty plus years of experience to lead his team to provide exceptional customer experiences.

Quality Customer Service is Guaranteed

We are a licensed and insured owner operated company. All our work is 100% guaranteed for your total satisfaction. Service plan appointments are scheduled at your convenience. We also offer 24 hour emergency and holiday service. Our trucks are digitally dispatched and will make it to your neighborhood in a prompt manner.

We pride ourselves on honesty and high quality service to create and strengthen our relationships with our customers. Our strength is in our superior standards and fully trained HVAC service team of professionals, motivated to achieve excellence through their work with the goal to create a completely satisfied service experience for all our customers.

We wanted to share this wonderful review that we received on our Better Business Bureau page:

“Excellent service and very friendly people to do business with! I called these people to repair a air conditioner that was not cooling, I had no account just a first call asking for an appointment. The nice lady I talked with ask my address and phone number and told me someone would be there today, I almost fell backwards! The technician they sent called me when he was about 15 minutes away and arrived within that time. Great technician, very friendly guy and defiantly knew his work and what he was doing! He repaired my system leak then made sure it was no longer leaking. By the time he was loading up his truck my house was nice and cool once again. I plan to open an account with this company, it’s very hard to find a service type of company that is really professional and shows it, and at the same time giving super great service!”

Tom W.
Delaware

Click here to read more of our reviews on the BBB website.


2018 Carrier National Dealer Meeting


Employee Recognition

Certificate of Recognition

Our Technician Eddie was nominated by his fellow employees to be recognized for providing superior service to his customers along with being TEAM focused.

The recognition is to honor the overall contributions to the Company, Coworker, and the Customer. Eddie Chester has proven to be a consistent superior in these areas through offering solutions and diagnosing present and possible future problems for his customers. These diagnoses were provided in a highly ethical way, and he shows he truly cares about their home comfort needs. By a very thorough “work completed” description, this has offered his fellow employees and the homeowner information that can be critical for a complete understanding. Eddie Chester has proven to be a “True Professional,” and it is an honor for everyone at Comfort Plus Services to work alongside him.

Eddie Excellence 1 Eddie Excellence 2 Eddie Excellence 3

In addition to these traits, the following things also set us part as Your Trusted Source for HVAC:

  • Our service team receives annual training in every aspect of heating and cooling – from installation and parts to maintenance and repairs.
  • We use only reliable, trustworthy parts to ensure your system is repaired to its original condition.
  • Our company maintains all required licenses, insurance, and liability coverage. We also fulfill warranty obligations of most brands.
  • We are certified by the Environmental Protection Agency (EPA) for proper refrigerant handling and residential HVAC.

We are knowledgeable, passionate, and driven by integrity. We back all these claims up with a 100% satisfaction guarantee.


2019/08/21